Phone & SMS gateway
A virtual Australian number that forwards to your mobile and fires a webhook the instant a call goes unanswered. Replies come from that same number, registered as an Australian sender.
Twilio / MessageMedia ›
How it works · under the bonnet
From Missed Call To Booked Job
From Missed Call To Booked Job
In Under 60 Seconds.
Here’s exactly what happens the moment a customer’s call goes unanswered: the SMS conversation, the live calendar check, the deposit, and the one text that lands on your phone. Watch the demo, then follow the flow step by step.
Live SMS workflow demo
He Missed The Call.
Missed call → text in 60 seconds → booked
He Missed The Call.
The Job Got Booked Anyway.
Ozzie’s 60-Second Booker turns a missed call into a smart SMS conversation. It collects the details, offers only real gaps in your calendar, and texts you one clear job summary — all while you stay on the tools.
Customer viewMark · North Lakes
10:43▮▮▮ ︿
ME
Mick’s Electrical
SMS / Text Message
Today 10:43 AM
Hi Mark — Mick’s Electrical here. Sorry we missed your call just now. What can we help with, and what suburb are you in?
Hi, switchboard keeps tripping. We’re in North Lakes. Can someone come Wednesday?
No worries, Mark. Please send a photo of the switchboard if you can. We’ve got real spots Wednesday 9:00am or 2:30pm. The $99 call-out comes off any repair — which works best?
Wednesday 2:30 is good.
Done — you’re booked for Wed 2:30pm. Mick will text when he’s on the way. See you then, Mark.
+↑
01 Customer gets a helpful SMS from your business number — no voice bot, no app to download.
Tradie viewYour job summary
10:43▮▮▮ ︿
OA
Ozzie Ai
Business alerts
Today 10:46 AM
HOT JOB BOOKED ✓
Mark · North Lakes
Switchboard tripping
Wed 11 · 2:30pm–3:15pm
0412 882 456
Booking status
- ✓ Calendar updated
- ✓ $99 booking link sent
- ✓ Address & photo requested
One text. Everything you need before you surface from the job.
+↑
02 You get one clean text with who, where, what and when. No digging through inboxes.
Mick’s Google Calendar · This week
Mon 9
9:00 Repipe — Karras
1:30 Quote — Redbank
Tue 10
8:30 HWS — Bellbird
12:30 Drain — Brookwater
Wed 11
9:00 free
2:30–3:15 HWS — Mark — North Lakes
Thu 12
9:00 free
3:00 Rennie — Camira
Only real slots. Ozzie reads your live calendar and never invents availability.
✓ Wednesday 2:30 locked for Mark.
03 A genuine gap is selected and the job card is created automatically.
- 60sSMS first response
- 1:1Personalised conversation
- LiveCalendar availability only
- 1 textJob summary to you
The full flow, step by step
Want to see every step between the missed call and the booked job?
Scroll through all twelve steps — the webhook, the AI conversation, the live calendar check, the deposit and the one text you get — on its own page.
The tech behind it
Six Layers. Zero Apps To Learn.
Ozzie is built from proven, boring infrastructure with an AI layer on top. Nothing for you or your customers to install.
The Ozzie server
Receives every webhook, owns the state of each conversation, and calls everything else. Runs on serverless functions so a storm-day spike of 40 enquiries is handled the same as one.
Always on ›
Conversation memory
Each phone number has a thread and a job record: name, address, job type, urgency, photo links, chosen slot, deposit status. Every reply is drafted with the whole thread in view.
Nothing asked twice ›
AI reply engine
Writes each customer-facing message from your trade profile: service radius, questions to ask, tone. Hard rules it can’t break: never quote prices, never invent times, escalate emergencies to you.
Your rules, enforced ›
Calendar & job tools
Reads free/busy from Google Calendar, ServiceM8, Tradify or Fergus before offering a time, then writes the booking and job card back with the photos attached.
Real slots only ›
Deposits
A Stripe or Square link per booking. The paid webhook flips the job from tentative to confirmed; an unpaid link times out and releases the slot so tyre-kickers don’t block your diary.
$99 secured up front ›
100% free · No obligation · 20-minute tradie growth session
Want This Running On
Want This Running On
Your Business Number?
Book a free consult and we’ll map the exact SMS sequence, calendar hook-up and deposit flow for your trade — then set it up for a one-off $147.
One-off setup $147 See the tailored workflow before you commit.